An innovation leader in every industry we serve, IDEXX follows its Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 9,000 talented people.

Innovations for veterinary practices

Diagnostic pet-side tests, bench-top laboratory systems, practice management software, reference laboratories services

Solutions for livestock, poultry, and dairy farms

Solutions for livestock, poultry, and dairy farms

Diagnostic tests and software for monitoring herd and flock health; tests for antibiotic residue and contaminants in milk

Water quality microbiology

Serving over two billion people in 100 countries

Our Guiding Principles

Achieve and sustain market leadership

Achieve and sustain market leadership

We combine an intense desire to succeed with the passion and skill to be the leader in our markets.

We achieve exceptional and sustained financial success by creating superior value for our customers and employees worldwide.

Exceed the expectations of our customers

Exceed the expectations of our customers

We put the needs of our customers at the center of all our activities and offer unsurpassed customer service and education.

We actively listen to and engage with our customers to build lasting and mutually profitable partnerships.

Exceed the expectations of our customers

Empower and reward our employees

We treat each other with trust, respect, and honesty, placing a high value on accessibility, collaboration, open communication, clear decision making, and individual accountability.

We provide our employees with diverse opportunities to learn, contribute, and benefit, based on merit, results, and values.

Innovation Intelligence

Innovate with intelligence

We anticipate and discover the unmet needs of our customers, and we provide simple, intuitive products and services with the highest quality and the greatest customer benefit.

We seek inspiration internally and externally, and we have the flexibility and the vision to incorporate the best ideas and technologies from any source.

Cultivate entrepreneurial spirit

Cultivate entrepreneurial spirit

We succeed through a shared sense of urgency and our ability to recognize and capitalize on new opportunities in our markets.

We encourage initiative, creativity and informed risk taking, combined with a commitment to careful planning and disciplined execution.

Contribute to our communities

Contribute to our communities

We conduct our business with the highest ethical standards, strict compliance with laws and regulations, and an understanding of our environmental responsibilities.

We are a citizen of the communities in which we do business, and we contribute to the health and quality of life of those communities.

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